Setting a Default Caller ID ensures a seamless calling experience through Quil and helps prevent connection or tracking errors. Before selecting a default Caller ID, you must first set up your Caller ID with Quil.
How to Set Up Your Quil Caller ID
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Log in to Quil
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Click the Gear Icon to access General Settings
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Click Add New Caller ID
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Enter the phone number you’ll use for calling
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Click Verify
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Wait for your phone to ring and enter the six-digit verification code provided
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Wait for confirmation
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Important:
Do not select the option to update the phone number for your entire team unless you intend for all members to use the same Caller ID.
How to Set Your Default Caller ID
After your Caller ID is verified:
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Open the Quil Browser Extension
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Click the Gear Icon (Settings)
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Scroll to the bottom of the page to find [Team Name] Settings
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Under Caller ID, select your default Caller ID from the list
Why this matters:
Setting a Default Caller ID ensures your calls are consistently tracked and routed correctly — avoiding potential errors with call logging and note syncing.
Need Help?
Still need help? Don't hesitate to reach out to us via support@quil.ai for any questions.